CUSTOMER SATISFACTION
At Logistics, customer satisfaction is our primary goal. If you are not completely satisfied with our products or service, please call us at 866.577.4477 or email us at DistributorSupport@LogisticsSupply.com as
soon as possible and we will do our very best to address and relieve your concern.
TERMS
Our terms are net 30 days from invoice date for accounts that have been previously approved by our credit department. All other accounts will be shipped on a COD or Credit Card basis only.
*Note: There is a $25.00 charge for all Returned Checks. Accounts with returned checks will be placed on "cash only" terms.
PRICES
All prices, quotations and specifications are subject to change without notice and are no guarantee of future price. We reserve the right to discontinue the sale of any item without prior notice. We accept orders only at current prices
in effect at the time an order is placed and will not be bound by previous quotes or price lists. The possession of this publication by any person is not to be construed to be an offer to sell them or anyone else the goods listed herein at the
prices stated.
NON-STOCK & CUSTOM PRODUCTS
Any product which is considered a "non-stock" item or a "custom" item is subject to the manufacturer's product purchase and shipping terms and conditions.
SHIPPING AND HANDLING
Sales are Point of Shipment unless prior arrangement is made. We will ship via the "most economical" means possible from our nearest warehouse unless you authorize specific routing instructions.
The following products are F.O.B. shipping point and cannot be considered on a prepaid order:
- Any and all chemicals in a 55 gallon drum
- Fire Extinguisher Powder
- Any Non-Stock Displays/POP material not produced by Logistics
- Any and all clay sorbent products non-qualified drop shipments
*Note: Our packing lists are not priced and are included with your shipment.
Export Compliance
Buyer agrees that it shall comply with all export compliance laws and regulations with respect to products it purchases from, or information it obtains from, Logistics Supply. This includes but is not limited to, compliance with the International
Traffic in Arms Regulations (ITAR), the Export Administration Regulations (EAR), the sanctions and embargoes maintained by the Office of Foreign Asset Controls (OFAC), and any other applicable laws and regulations related to the export or deemed
export of goods or information.
RETURNS
For Customers to obtain a return authorization number and shipping instructions, please call us at 866.577.4477. To expedite your request, please have your order number or invoice number available prior to calling. All returns
should be accompanied by a return number. Unauthorized returns will not be accepted. Returns sent COD or freight collect will not be accepted. A 15% restocking charge will be applied to all returns unless Logistics Supply was in
error.
Logistics reserves the right to refuse any return that contains products which are perishable, custom made direct from the manufacturer, or have a limited shelf life. Additionally, returns must be requested within 30 days of purchases.
LTL customers have 48 hours to file a damage/missing shipment claim.
PRODUCT RECEIPT
It is the responsibility of the receiver to verify all items are received as recorded on the bill of lading. Once product has been signed for discrepancies in product will not be honored.
DISCLAIMER OF WARRANTIES
LOGISTICS MAKES NO WARRANTY OR REPRESENTATION OF ANY KIND - EITHER EXPRESSED OR IMPLIED - AS TO THE GOODS, AND IN PARTICULAR DISCLAIMS ALL WARRANTIES (A) AS TO THE DESIGN, QUALITY OR CONDITION OF THE GOODS; (B) AS TO THE MATERIAL, EQUIPMENT OR WORKMANSHIP
IN THE GOODS; (C) AS TO MERCHANTABILITY OR FITNESS OF THE GOODS FOR ANY PARTICULAR PURPOSE; (D) AS TO THE SUITABILITY OF THE GOODS FOR BUYER'S PURPOSES OR THE IMPACT OF THE GOODS ON BUYER'S OPERATIONS; OR (E) WITH RESPECT TO ANY PATENT, COPYRIGHT,
TRADEMARK, TRADE NAME, SERVICE MARK OR PROPRIETARY LAW OR RIGHT. LOGISTICS MAKES NO WARRANTY OR REPRESENTATION REGARDING THE PERFORMANCE BUYER OR ANY OTHER PERSON OR ENTITY MAY OBTAIN FROM THE GOODS.
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